Shopping for valuable gemstones and jewelry online can be a daunting task, given the challenges and concerns associated with ensuring the authenticity and origin of the product. At GemFace, we understand these apprehensions and prioritize providing our customers with a worry-free experience. Our commitment is to offer only 100% authentic products, and we strictly adhere to this selling policy.
To further alleviate any doubts, we go the extra mile by offering access to over 4 reputable gem labs, including GIA, AIG, and ICA. These independent laboratories verify the authenticity and quality of our gemstones, providing additional assurance to our customers. If you would like to avail this service, please reach out to us, and we will be happy to assist you.
In the unlikely event that a buyer receives a product after purchase and discovers that it does not match the gemstones they intended to purchase, we provide a 100% money-back guarantee. We believe in maintaining transparency and customer satisfaction, and our refund policy reflects this commitment.
At GemFace, we strive to make your online gemstone and jewelry shopping experience as seamless and trustworthy as possible. Trust in our dedication to authenticity, backed by renowned gem labs, and take advantage of our money-back guarantee for your peace of mind.
GIA (Gemological Institute of America)
The Gemological Institute of America (GIA) is a globally recognized nonprofit organization specializing in gemological research, education, and grading. With an esteemed reputation, GIA has emerged as a trusted authority in the realm of gemstones and jewelry, providing unparalleled expertise and knowledge in the industry.
AIGS (ASIAN INSTITUTE OF GEMOLOGICAL SCIENCES)
Asian Institute of Gemological Sciences (AIGS) is a distinguished gemological laboratory known for its professional work conducted by qualified gemologists utilizing standard gemological instruments and advanced analytical techniques. AIGS has gained worldwide recognition, particularly in the United States, as a reputable geological lab.
ICA (International Colored Gemstone Association)
The International Colored Gemstone Association (ICA) is a non-profit organization dedicated to serving the global colored gemstone industry. The association operates a widely recognized colored gemstone lab, establishing itself as a trusted authority in the field of colored gemstone testing and certification worldwide.
Finding for a cheaper alternative?
Gem labs can be expensive, that’s why we have partnered with a highly trusted gem lab in Thailand that provides comprehensive information at a more affordable price. Rest assured, you can access all the necessary details without compromising your budget.
If you wish to have the gemstone tested in a specific gem laboratory, simply send us a message, and we will assist you in making the necessary arrangements.