If you’re interested in discovering more about our business, you’re in the right place.
On behalf of the teams, we like to let you know what to expect from here. GEMFACE is an operation consisting of young, dedicated employees who share love support for fine gems and minerals, gemstone wholesale buyer, jewelry manufacturers, and International gem traders. We are in a unique position to score the gem markets worldwide. In this day and age, the best way of sharing these eye-opening gems are with the website through our www.gemstoreonline.com, we only sell 100% natural Earth mined gemstones.
The Company Gemface respectively sells only Natural Gemstones and Custom Jewelry. The founder of the company established the company in mid of the year 2001, which has a high rate of customer satisfaction throughout the years of life with high-level experience.
18+ years of experience
We as GEMFACE customer service have a respected amount of training to interact with our valuable customers and wish to have a pleasant purchase.
This company has cherishingly earned 7+ awards from the third-party Thailand jewelry companies. We will be getting more in the future confidently.
Buying a certified gemstone gives the buyers assurance and confidence that what they are buying is genuine and authentic. We as a Gemface, provide more than 4 gem labs.
The shipping is completely free for everyone around the world. For customers who live in the US, we give them a free USPS shipping and the estimated delivery is 3-5 days.
14-DAYS RETURNS POLICY
We understand the concerns that come along with online shopping and returning a product and getting a refund is one such issue. We provide a free return to all customers with a full refund.
VARIETIES OF GEMSTONE
This store is holding an inventory of more than 5,000 gemstones so not every gemstone are public on the website store page. Please contact us if you want different varieties.
BEST ONLINE PRICE
Price is a very important aspect of our business, so we take a clear understanding of what the products are worth and publish it. We also send vouchers once in every 2 weeks for customer satisfaction.
24-HRS EMAIL SUPPORT
Customers are our first priority, so we have a 24-hr email Support. If your having some problem with anything please don’t hesitate to contact us, our service specialist will reply withing 24-hrs
In our business, there are some things that we follow strictly, and they are mainly for the customer’s satisfaction. There are four letters that best describes about our business, those are [Q V S E] which represents the next tenet that we uphold as the four pillars of our business, to maintain very good customer satisfaction.